Shipping Policy

Thank you for shopping with silicone thumb. We’re committed to delivering your orders safely and on time across Pakistan. Please review our shipping policy below.

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1. Order Processing

• All orders are processed within 1–2 business days (excluding weekends and public holidays).

• You will receive a confirmation email or SMS once your order has been dispatched.

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2. Delivery Time & Areas

We deliver nationwide across Pakistan, including major cities and remote areas.

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3. Shipping Charges

✅ Free shipping offer is applied automatically at checkout.

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4. Delivery Partners

We use reliable courier services to ensure fast and secure delivery, including:

• TCS

• Leopards Courier

• M&P

• Call Courier

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5. Cash on Delivery (COD)

We offer Cash on Delivery (COD) for all orders within Pakistan. Please ensure someone is available to receive and pay for the package at the time of delivery.

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6. Incorrect Address or Failed Delivery

Please double-check your shipping details before placing an order.

• If a delivery fails due to an incomplete or incorrect address, we will contact you to reattempt delivery.

• In case of repeated failed attempts, the order may be canceled.

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7. Order Tracking

Once your order is shipped, we will send you a tracking number via email or SMS. You can track your order directly on the courier’s website.

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8. Damaged or Missing Items

If your package arrives damaged or with missing items:

• Notify us within 48 hours of delivery.

• Provide your order number and clear photos of the product and packaging.

• We will resolve the issue promptly with a replacement or refund.

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9. Contact Us

If you have any questions about shipping, please contact us:

📧 Email: beautysilk636@gmail.com